Vonage Ring Lists
Let Your Virtual Number Ring Multiple Lines
Your Virtual numbers just got even better! Now you can point these numbers to more than one Vonage line, plus choose how these phones answer the calls. Ring Lists give you lots of control over how an incoming call is answered. There are three kinds of Ring Properties that you can set or change at will through your Online Account:
- Sequential Dialling
- Random Dialling
- SimulRing®
Sequential Dialling
With Sequential Dialling, your Virtual Number will ring each number you specify in the exact order of your Ring List. If a number on the Ring List is in use, the next number on the list will be dialled immediately.
Example: You've given an important person your Virtual Number and you don't want to ever miss their call. You can add up to 10 Vonage numbers into your Ring List and this one Virtual Number will ring the 10 lines in the order you specify until we reach you. So even when you're busy, you'll have the peace of mind that comes with contingency backup.
Random Dialling
Random Dialling rings every number in your Ring List in random order until your caller connects to you.
Example: Sometimes it's not pragmatic to have all your calls point to one phone number in the same sequence. The person at the top of the Ring List might get too many calls, while those at the bottom could get too few. Random dialling mixes up where the calls point by randomising the order of your Ring List.
SimulRing®
SimulRing® is a customer favorite. SimulRing® rings all the numbers in your Ring List simultaneously. The call will connect to the first phone that's picked up.
Example: Your family is expecting a baby any day now. You absolutely don't want to miss that call, so you use SimulRing® to ring all your lines at once. Then you can pick up whichever one is nearest and be on your way.
How It Works
Ring Lists are included with every Vonage monthly calling plan at no additional cost. Remember that to create a Ring List, you must have a Virtual number and at least two physical Vonage lines in the same account.
For more information on related features, please refer to the following links:
