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Customer Reviews and Case Studies

Discover the latest Vonage case studies and customer reviews. From home based start-ups needing a professional second line, to small rural businesses in need of a reliable phone solution, find out how Vonage has helped a business like yours.

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Indigo Dingo - Case Study

Indigo Dingo are a creative agency that have produced films and branded content for some major brands since 2008. But even though their creative juices were flowing, their communications were not...

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Immersive 3D Solutions - Case Study

Immersive 3D Solutions Limited, a virtual reality company, specialises in allowing users to virtually walk through stores. A few years ago, the company's director, Gary Snyder, came across Vonage as Voice over IP was becoming more popular. The company was looking for a phone solution that aligned with its plan for international expansion.

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Anstu Media - Case Study

Anstu Media, are a successful photography and video production business with offices in Lancashire and Leeds. The company is reliant on fast and effective communication to deliver its services to its clients.

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My Itchy Dog - Case Study

My Itchy Dog sells effective remedies, healthy treats and supplements to pet owners whose pets are tormented by skin conditions and allergies. The business started as a home business but soon grew and required a larger shared workspace.

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Care Skilled - Case Study

Care Skilled are a small business of expert trainers and consultants to the Health and Social Care sector. To save the business a small fortune in overheads, the company moved to a fully virtual business model.

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Hunt Revenue - Case Study

Established in the early 2000s, Hunt Revenue are business development specialists focused on the eCommerce sector. With clients worldwide, the business expanded internationally, and so did their communication requirements.

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Wendy, Resources for Teaching - Testimonial

I previously used Talk Talk phone services for my second line for my home business, but had to pay for line installation by BT, which was expensive. I experienced constant billing problems. Talk Talk was expensive and provided bad service - a terrible combination. I was attracted to Vonage by a combination of amazing prices; the money-back guarantee; and the fact that there's no contract to tie you in.

I'm really pleased with the money I'm saving compared to Talk Talk. The cost to my business has been dramatically reduced. I was able to select a Cambridge number, even though I'm in a village outside of Cambridge with a different dialling code. There's no hassle whatsoever using Vonage, the billing is always correct and easy to understand. When I'm out and about I'm able to take business calls on my mobile using simulring, which is an extremely useful service. The call sound quality is excellent. Although I'm not the most technologically-minded person, I found Vonage extremely easy to set up using the online guides.

I have 2 Vonage lines now and found setting both of them up to be a simple process. I would definitely recommend Vonage to other small businesses and have already done so.

TechValidate

Barbara Field-Holmes, Bigginwords - Testimonial

“I began my business from home so Vonage enabled me to have a separate phone number to my home number, without having to install a second line. It was definitely the cheapest option as a starting point. I now rent an office so use my Vonage phone as an additional ‘line’ to my main BT phone. It means that if I am using one phone, my part-time admin assistant can use the other. By retaining the Vonage line, it also gave continuity for customers.”

Source: TechValidate

TechValidate

Alexander Pulley, Director, Campbell Ashton Investigations - Testimonial

“We were a new start up that relied upon our mobile phones. Vonage allowed us to receive calls on a pre-selected landline number offered by Vonage which we could take via desk phones or have the call routed out to our smartphones if the office was unattended. This ensured that we never missed a call and potential business.”

Source: TechValidate

TechValidate

Michael Jones, Maj Limited - Testimonial

“[We] have used Vonage for over 10 years and have very little problem. You tend to forget it is internet based. On the few occasions I have had a query, it has been answered with no hassle getting in touch with them. Very good.”

Source: TechValidate

TechValidate

CEO, Small Business Professional Services Company - Testimonial

“I work outside of the UK and my customers in the UK know no difference. The service is good and, most importantly, users think I am in the area code of whichever phone line I call from. Vonage provides a commercially viable solution for keeping in touch with the UK, allowing my customers to call me as if I am in the UK even when I am not.”

Source: TechValidate

TechValidate

CEO, Small Business Computer Software Company - Testimonial

“My customers and business partners can call me on (for them) a local number regardless of whether I happen to be in my London or Los Angeles office. Also, when developing new international business (China) I like the professional feel of having US/UK lines and the call quality / uptime has always been excellent from Vonage.”

Source: TechValidate

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