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Fair Usage Policy

Limited Call Plans

V-Plan 4i

If during any monthly billing period you exceed 3000 minutes usage we may terminate your service immediately or, at our sole discretion if we consider it appropriate, we may suspend your service and offer you an alternative call plan applicable to your usage. If having offered you an alternative you do not agree to move to the new call plan we reserve the right to terminate your service immediately. Termination charges apply.

Our V-Plan 4i call plan is subject at all times to a limit of 3000 minutes in aggregate during each monthly billing period for outgoing inclusive calls to international geographic landline numbers specified in your call plan and for outgoing inclusive calls when calling UK landline numbers starting with 01, 02 and 03. Calls to mobiles are not included unless specified.

Calls have a maximum call duration of 4 hours per call, after which time the call will be disconnected.

Vonage reserves the right to change this FUP at any time. Changes shall become effective when a revised FUP is posted on our website.

Latest Version: 1st June 2013