Five communication tools for business

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In this day and age there is an abundance of ways for businesses to communicate, but how do you know if you’re making the most of all the options out there?
With the explosion of social networks in recent years, it may sometimes feel like you are bombarded with methods of communication and it is confusing to decide which are the most useful and cost-effective.

From Twitter and Facebook to the traditional practise of picking up the telephone, we’ve compiled the 5 best communication methods for modern businesses:

1. VoIP

A revolutionary communication method for businesses of all sizes, and a godsend for small business start-ups looking to cut costs, Vonage’s Voice over Internet Protocol allows businesses to communicate at hugely reduced rates, across the planet, in an instant.

2. Email

Good old fashioned email may seem about as high tech as snail mail today. But when it comes to expressing personality, vital information, making plans, sending attachments, file sharing, and contacting groups – not just individuals – email just can’t be beaten.

3. Tele and videoconferencing

When it comes to building strong relationships with remote partners, tele and videoconferencing capabilities allow businesses to do so easily, and without spending a fortune. One advantage of cloud technology is the videoconferencing ability, meaning connections are reliable anywhere in the world, allowing businesses, customers, and employees to communicate more effectively and affordably, wherever they are.

4. Phone

With so many methods of communication via our phones now – from texting to WhatsApp to Snapchat – the voice call has started to take a bit of a back seat. However, most would admit that virtual communication makes tone and humour more difficult to express – and often one quick call could make things so much simpler.

5. Social media

Whether it’s chatting on Facebook or tweeting about your day, social networking sites have opened up whole new avenues of conversation for B2Bs and B2Cs. Facebook chat is an instant way to get in touch with friends and co-workers and Twitter is a great way to keep up with the latest news, the opinions of those in your field, and to make the kind of personal, real-time contact with customers that they really appreciate.

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