Whether you’re a home business owner expanding into dedicated office space or you’re simply relocating your home or small business, an office move can be a stressful experience. How can you offer great customer service and manage all your daily commitments while transporting yourself and your employees to a new location?
Here are five great ways to make your office move as hassle-free as possible.
Make a checklist
Without doubt the most important part of the moving process is the planning you do beforehand. Long before you start packing, put together an office moving checklist. Plan exactly how you would like your new office to be organised. By asking yourself questions about the new layout, communication facilities and internal systems you want before you move, you’ll save yourself time and disruption once things get underway.
Top tip: Make sure you share your moving schedule with your customers, so they know what’s happening and you can manage their expectations.
Get the right help
Every small business will have different needs and budgets, but whether you’re doing it yourself or hiring a professional, it’s important to get the physical transportation done right, so you don’t lose time or risk damaged equipment.
Hiring a removal service can pay for itself in the long run, because you’ll be free to focus on all the other things that need to be done, such as urgent customer calls, while someone else does the heavy lifting. A low-cost ‘man with van’ operation may be enough for a small, simple move, but consider a larger removals firm if you’re relocating a substantial office or if you want extra help to pack and unpack at the other end.
Top tip: Ask your suppliers for spare boxes from deliveries and keep hold of any for the office equipment. Not only are you cutting your packing costs, you’re recycling at the same time.
Don’t forget the utilities
Something that often gets overlooked during a move is informing your utility providers. As soon as you have a confirmed move date, arrange with your providers for the utilities to be shut off at your previous office and transferred into your name or activated at the new one. By arranging in advance you can ensure there is little or no overlap in your billing and, most importantly, you identify any potential problems in advance.
Top tip: Shop around. Before simply transferring with your current provider, take the time to investigate other packages. Moving office is an ideal time to get a better deal.
Could your broadband be faster?
As your business grows, the speed and reliability of your broadband connection becomes more and more important. If you haven’t done so, consider upgrading to a specialist business package, where contention ratios are likely to be much lower than a standard domestic package. This means you’ll have a higher quality of service with less traffic on your line, so you won’t lose capacity during busier times.
Top tip: Business broadband providers may offer you the option to upgrade to a VPN (virtual private network) which offers you greater security, particularly when you or your employees work remotely.
Consider upgrading to a flexible phone service
Dedicated business lines which can expand with your business are a perfect way of ensuring you can instantly respond to customer demands. Upgrading to a business VoIP system means you can make the most of your high-speed business broadband connection and benefit from cheaper calls without any installation cost, engineer visits or long-term, inflexible contracts. VoIP is instantly scalable and you only pay for what you use, whether you’re a home-based business, a small enterprise, an entrepreneur, consultant or freelancer.
Top tip: There are a host of VoIP providers in the UK, but not all of them offer services tailored specifically to the needs of home and small businesses, so make sure you’re getting the VoIP service you need.