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Call Hold

Interested in a Vonage Business Cloud?


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Call Hold Overview

Hold calls easily. All supported phones come with the ability to place a call on hold. Simply find the hold button on your desk phone and your caller will remain on the line.

How Call Hold Works

When placing a caller on hold you can utilise Music on Hold or Call Queues to entertain and inform your caller until you are ready to resume the call.

Why you will like Call Hold

  • Hold calls or find information while a caller waits
  • You can answer multiple calls and wait to start a conversation when you're ready


Call Hold is an included feature that you get when your purchase a Vonage Business Cloud phone system. Setting up Call Hold is easy and can be managed through your online portals, plus our business phone specialists are available to help if you need it.