We use cookies to help improve how this site works and the services we offer. By continuing to use this site without changing your cookies settings you agree to our use of cookies.
To find out more about how this site uses cookies and how to disable them visit our cookies policy. Close Message

Get Started

Get Started

Call for a free consultation from a Vonage Business Cloud specialist
0207 993 9000
Have a Vonage Business Cloud specialist call you back
Available early 2019

SugarCRM® Integration

Vonage for SugarCRM®

Get more out of SugarCRM. Effortlessly integrate your voice interactions into your key SugarCRM workflows. Vonage for SugarCRM Integration provides a rich, easy to use and intuitive interface that helps your business be more productive on desktop and on your employees mobile devices.

  • No client-side installation
  • Richer data interactions across business applications
  • Supported on most browsers including Edge, Chrome, and Firefox

Built for Customer Engagement.
Engineered for Productivity.

Vonage integrations are built from the network up, providing efficiency, reliability, and enhanced quality of service for your SugarCRM tasks.

Automated call logging

Automated Call Logging

Automatically log all incoming and outgoing calls through SugarCRM when the caller ID or clicked number is matched to a SugarCRM contact or lead.

Reporting

Click-to-Dial

Click to dial any phone number appearing in SugarCRM through your Vonage Business phone system. The app also ties the call record to the corresponding contact in SugarCRM.

Call Note Taking and Tasks

Call Note Taking & Tasks

Note taking for inbound/outbound calls are captured in call activities. From the same screen pop up, you can schedule next calls or tasks.

Screen pops

Incoming/outbound screen pops

Screen pops let you know who's calling and provide relevant account details from SugarCRM. Quickly create contacts or lead while on the call with new customers.

Get Started

Using Vonage for SugarCRM® integration requires a supported web browser, the Vonage Integration Suite application, an active Vonage Business account and a SugarCRM account

For access or questions, customers can contact the Vonage support team.

Top