Cloud business phone services unleash the full power of all your work applications
Today's businesses are investing in a range of cloud-based applications for CRM, ERP, staffing and recruiting, email, chat and messaging and other activities. But one of the biggest challenges is integrating these applications into a combination of cloud and on-premises systems.
On a traditional fixed-line or mobile call the data can be tricky to access – especially when you're out of the office.
Step up to a new level of communication
In a recent survey, 100 percent of 'technology mature' companies say they integrate their business applications into their everyday communications – just 18 percent of 'technology unaware' firms do the same.
- Appropriate details flash up instantly and can be updated during or after the call by sales, customer care and other client-facing people – from any device
- You'll know everything you need about customer preferences, lifestyle and purchase history
- All customer calls are tracked, logged and routed to the most appropriate contact – outbound calls can be made with just one click from the CRM database