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FAQs

FAQs

Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

Order Vonage

Get Started

Call Us
0207 993 9000
Have a Vonage consultant call you back
OFFER

£30 Gift Card

Join Vonage and receive a FREE £30 gift card on selected plans.

Current Promotion
FREE
£30 value!
See Terms

Key Conditions

  • Orders must be placed between Friday 1st March 2019 and midnight Sunday 31st March 2019
  • Orders must be placed between Wednesday 1st March 2019 and midnight Friday 31st March 2019
  • Offer only available on selected plans and if you stay on the selected plans until 15th May 2019
  • Offer applies to new customers only and does not apply to customers who have disconnected a Vonage line within the previous 90 days
  • Customers signing up for the promotion will not be eligible for any other Vonage promotional offer
  • Customers purchasing the Vonage Business Phone system product are not eligible for this Vonage promotional offer
  • Qualifying customers must have live service and be in good standing on 15th May 2019
  • Qualifying customers will be notified by email and receive their gift cards after 16th May 2019.
£30 gift card on selected Phone Line plans Offer ends in 11 days! See Details

Great Value Plans for UK and International Calls

Perfect for home and small businesses needing a single line.

Questions?

0207 993 9000

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge
  • LIMITED TIME OFFER

Talk UK

Unlimited* calls to UK landlines

£9.25/month inc VAT
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CLICK TO ORDER

Premium

Unlimited* calls to UK landlines
Unlimited* calls to 5 countries

£12.25/month inc VAT
  • UNLIMITED*UNLIMITED* calling to UK landlines
  • 5p/min*5p/min* to UK mobiles
  • UNLIMITED* to 5 countriesUNLIMITED* international calls to 5 countries
  • FREE mobile app
  • Included20 features included
  • Choice of UK area code & number or
    port your existing number
  • £5.00 delivery charge
  • FREE activation fee
  • £30 GIFT CARD
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CLICK TO ORDER

Add World Option

UNLIMITED* calls to more than 60 countries
Available on all plans

+ £4.50/month inc VAT

Add Unlimited UK Mobiles Option

UNLIMITED* calls to UK mobiles
Only available with Premium plans

+ £2.75/month inc VAT

Looking for Unlimited calls to India?

See below.

Questions? Give us a call on 0207 993 9000 or request a call back

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge
  • LIMITED TIME OFFER

Talk World India

Unlimited* calls to India
Unlimited* calls to UK landlines

£18.00/month inc VAT
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CLICK TO ORDER

Vonage Business Cloud

A business phone system packed with clever features to help your business grow. Plans as low as £9.00/month

SEE PLANS
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