FAQs

FAQs

Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

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Call Us
0207 993 9000
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Great Value Plans for UK and International Calls

Perfect for home and small businesses needing a single line.

Questions?

0207 993 9000

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk UK

Unlimited* calls to UK landlines

£9.25/month inc VAT
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Premium

Unlimited* calls to UK landlines
Unlimited* calls to 5 countries

£12.25/month inc VAT
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Add World Option

UNLIMITED* calls to more than 60 countries
Available on all plans

+ £4.50/month inc VAT

Add Unlimited UK Mobiles Option

UNLIMITED* calls to UK mobiles
Only available with Premium plans

+ £2.75/month inc VAT

Looking for Unlimited calls to India?

See below.

Questions? Give us a call on 0207 993 9000 or request a call back

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk World India

Unlimited* calls to India
Unlimited* calls to UK landlines

£18.00/month inc VAT
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Vonage Customer Success Stories

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With Vonage it doesn't matter; you can talk for as long as you like. As I have the Extensions app, no matter where I go in the world I can make free calls on that same tariff with no roaming charges.

Chris Conder MBE, B4RN
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Vonage for me came up trumps for price, simplicity and especially efficiency.

Yemi Daramola, Darimedia
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Vonage is a great service. We frequently use the included features such as call divert and the messaging service - should we be out and can't take calls.

Ian Matthews, Hippy Campers
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As a media organisation, communication is our lifeblood and Vonage offers us endless flexibility at an affordable and quantifiable monthly cost without being tied into a long term contract. It's a no brainer really.

Paul Wightman, Indigo Dingo
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It's an absolutely essential communication tool.

Wayne Gowen, Jaynes Blinds
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Vonage is amazing for a small organisation like ourselves. It's straightforward, simple, very reliable and very cost-effective. It's brilliant!

Sujatha Thaladi, The Mentor Ring
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Vonage is a fantastic service, which enables us to easily get on and work hard at our business.

Mina Nielsen, Nobody on Fire
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I'm a big fan of Vonage, it revolutionised the way I do business.

Russell Johnson, Russell Johnson Imports
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It was perfect for me and my wife as we aren't always based in an office, and before we were paying huge amounts, especially when we had to speak to someone abroad.

Neil Robinson, Sealy UK

Vonage Business Cloud

A business phone system packed with clever features to help your business grow. Plans as low as £9.00/month

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