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FAQs

FAQs

Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. What is the quality of the call like?

A. We're proud to have won awards for the quality of our service.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

More Questions?

Give us a call on 0207 993 9000

ORDER

QUESTIONS? READY TO ORDER?

Speak to one of our consultants to determine which Vonage plan is best for your based on your needs.

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0207 993 9000

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OFFER

FREE

2 Gigaset A120 Cordless Phones

Join Vonage and receive 2 FREE Gigaset A120 cordless phones on selected plans.
Limited availability while stocks last!

Current Promotion
FREE
£25 value!
See Terms

Key Conditions

  • Orders must be placed between Tuesday 1st May 2018 and midnight Thursday 31st May 2018
  • Limited Availability only while stocks last!
  • Offer only available on selected plans and if you stay on the selected plans
  • Offer applies to new customers only and does not apply to customers who have disconnected a Vonage line within the previous 90 days
  • Customers signing up for the promotion will not be eligible for any other Vonage promotional offer
  • Customers purchasing the Vonage Business Phone system product are not eligible for this Vonage promotional offer
  • Offer only available to customers who have their Vonage Box™ delivered to their home or business
  • Customers will receive their Gigaset cordless phones with their Vonage Box™

Unlimited Calling. No Line Rental. Inclusive Features.

Save over £200 a year on line rental and feature charges. Plans from £8.50 a month

Save money on your phone bill

Save money on your phone bill with a variety of flexible plans that can be used on your landline and up to two mobiles. All Vonage plans come with 20 inclusive features and work with your existing broadband. No line rental and easy set up with no engineer visits.

Keep your existing number

Keep your existing phone number Or choose a UK area code and number

Easy to set up

Easy to set up No engineer visits or installation costs

Full set of calling features

FREE Smartphone App Use your plan on up to 2 mobiles

Questions?

Call Sales

0207 993 9000

  • LIMITED TIME OFFER
  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk UK

Unlimited* calls to UK landlines

£9.25/month inc VAT
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CLICK TO ORDER

Premium

Unlimited* calls to UK landlines
Unlimited* calls to 5 countries

£12.25/month inc VAT
  • 2 FREE GIGASET CORDLESS PHONES
  • UNLIMITED*UNLIMITED* calling to UK landlines
  • 5p/min*5p/min* to UK mobiles
  • UNLIMITED* to 5 countriesUNLIMITED* international calls to 5 countries
  • FREE mobile app
  • Included20 features included
  • Choice of UK area code & number or
    port your existing number
  • £5.00 delivery charge
  • FREE activation fee
Less Detail
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CLICK TO ORDER

Add World Option

UNLIMITED* calls to more than 60 countries
Available on all plans

+ £4.50/month inc VAT

Add Unlimited UK Mobiles Option

UNLIMITED* calls to UK mobiles
Only available with Premium plans

+ £2.75/month inc VAT

How Vonage Works

Use your broadband connection to make clear and reliable calls from mobile, tablet, laptop, desktop, office or home phone.

How Vonage Works
How To Get Started With Vonage
After activating your Vonage account, you will need to setup your Vonage Box. This video will guide you through the initial setup process.

Questions? Give us a call on 0207 993 9000 or request a call back

FREE

2 Gigaset A120 Cordless Phones

Join Vonage and receive 2 FREE Gigaset A120 cordless phones on selected plans.
Limited availability while stocks last!

Current Promotion
FREE
£25 value!
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