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Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. What is the quality of the call like?

A. We're proud to have won awards for the quality of our service.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

More Questions?

Give us a call on 0207 993 9000



Speak to one of our consultants to determine which Vonage plan is best for your based on your needs.

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£50 Gift Card

Join Vonage and receive a FREE £50 gift card on selected plans.

Current Promotion
£50 value!
See Terms

Key Conditions

  • Orders must be placed between Thursday 1st March 2018 and midnight Saturday 31st March 2018
  • Orders must be placed between Wednesday 1st March 2018 and midnight Friday 31st March 2018
  • Offer only available on selected plans and if you stay on the selected plans until 15th May 2018
  • Offer applies to new customers only and does not apply to customers who have disconnected a Vonage line within the previous 90 days
  • Customers signing up for the promotion will not be eligible for any other Vonage promotional offer
  • Customers purchasing the Vonage Business Phone system product are not eligible for this Vonage promotional offer
  • Qualifying customers must have live service and be in good standing on 15th May 2018
  • Qualifying customers will be notified by email and receive their gift cards after 16th May 2018.

Vonage is Easy

No engineer visits or installation costs.

How Vonage Works

Use your broadband connection to make clear and reliable calls from mobile, tablet, laptop, desktop, office or home phone.

How Vonage Works
How To Get Started With Vonage
After activating your Vonage account, you will need to setup your Vonage Box. This video will guide you through the initial setup process.

Questions? Give us a call on 0207 993 9000 or request a call back

£50 Gift Card

Join Vonage and receive a FREE £50 gift card on selected plans.

Current Promotion
£50 value!