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FAQs

FAQs

Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. What is the quality of the call like?

A. We're proud to have won awards for the quality of our service.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

Order Vonage

Get Started

Call Us
0207 993 9000
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Save Money on International Calls

Vonage has a range of cost effective international plans for calling friends and family abroad. No headsets or calling cards required.

Vonage offers unlimited calling

Keeping in touch with family and friends abroad has never been easier or cheaper. Vonage offers unlimited calling to more than 60 international destinations from your home or mobile phone. No installation fees. No limits on calling. No topping up calling cards.

Keep your existing phone number or choose a UK area code and number

Unlimited international calling to over 60 countries

Never miss a call using your plan on our FREE mobile app

Questions?

0207 993 9000

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk World

Unlimited* calls to UK Landlines
Unlimited* calls to 60+ countries

£13.75/month inc VAT
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Premium World

Unlimited* calls to UK landlines
Unlimited* calls to 60+ countries

£16.75/month inc VAT
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CLICK TO ORDER

Premium Unlimited World

Unlimited* calls to UK landlines and mobiles
Unlimited* calls to 60+ countries

£19.50/month inc VAT
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CLICK TO ORDER
  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk World India

Unlimited* calls to India
Unlimited* calls to UK landlines

£18.00/month inc VAT
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Questions? Give us a call on 0207 993 9000 or request a call back

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