Our FREE mobile app - Vonage Extensions® Video Transcript
To install Extensions on your phone, you'll need to open the App store. Android users can download Extensions from the Play store. So click on the App store or Play store button, then click on 'Search'. Type Vonage Extensions into the search bar. Be careful not to select the Vonage mobile app by mistake. This is a completely separate app that may incur mobile call charges.
Click Search, click on the 'Get' button, then click 'Install'. If prompted, enter your iTunes or Play store user name and account password, then click 'OK'. Click 'Open'. Click 'Continue'. Enter your 11-digit mobile number and check the option or permission box, then click 'Next'. If the number showing is correct, click Yes. Enter your 11-digit Vonage phone number, and then your Vonage account password. Accept the terms of service, then click 'Next'. Click 'OK'. Then to sync Extensions with your contact list, click 'OK' again. You can now take a brief tour of the Extensions app.
When you're finished, click 'Done', and then click 'OK' to allow Extensions to send you notifications. You'll also need to allow Extensions to access your microphone. Just click 'OK' the first time you answer a call. If your phone is in lock mode when a call comes in, just swipe left and click 'Answer'.
If you want to block specific numbers just click on the 'Recents' tab, swipe left on the number, and click 'Block'. To unblock, swipe left and click again. And if you don't want to be disturbed at all on your mobile, you can turn incoming calls off and on here. This does not however, stop incoming calls to your land line or other extensions' mobiles.
Finally, consider which network setting is best for you. The default setting is WIFI, 3G, 4G. It offers the widest coverage, but may incur roaming charges from your mobile operator. So be sure to read the information buttons next to each option. Perhaps best of all, any outgoing calls you make from the Extensions app will now come out of your Vonage call plan.
Vonage Extensions® is an Android or iPhone smartphone app that lets you share your Vonage call plan with up to two smartphones at no extra charge. Simply download the FREE Vonage Extensions app to your smartphone and enjoy unlimited calling on your mobile.
Calls included in your call plan can be made from your mobile device. So you can make unlimited and inclusive international calls to more than 60 countries from your smartphone.
Visit our Extensions® page to find out more