The Top 7 Phone Verification Challenges and How to Overcome Them

Increase conversion rates and onboard users at global scale with phone verification, done right.

In this ebook, you’ll learn:
  • Why phone verification is necessary and how it works
  • How to measure and increase your SMS conversion rate
  • How to scale your onboarding process without sacrificing security
  • Actionable solutions for all your phone verification challenges
A good read for:
  • CTOs and CIOs
  • Chief digital officers
  • Enterprise decision-makers
  • Customer experience leads
  • IT managers
  • Small- and medium-sized business owners

The Top 7 Phone Verification Challenges and How to Overcome Them

Increase conversion rates and onboard users at global scale with phone verification, done right.

In principle, identity validation via a phone number is easy. When creating an account, you ask a would-be user to enter their phone number in your app or website. Next, you deliver a PIN via SMS to the registered number. If the number is legitimate, the user will receive the SMS and enter the PIN. If the PIN matches, you are assured of the association between that user and that phone number.

This approach to validation sounds relatively simple, but practically speaking, building and maintaining a phone verification system is fraught with challenges, especially when onboarding users at global scale.

 

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