VoIP is a new way of communicating that's changing how we use the phone. Here's a clear and easy guide on using VoIP, why it's better than your existing system and exactly what you can and can't do.
Voice over Internet Protocol
VoIP, which stands for 'Voice over Internet Protocol', transfers your voice into data which is then transmitted through your internet connection. As you don't have to use a phone line, the cost of calling is significantly reduced and sometimes free, even for international calls. That's why so many small businesses are setting themselves up with a VoIP system.
Using VoIP couldn't be easier. Before taking the plunge and making the switch to VoIP, you might have some questions about exactly how it works. Rest assured, we've heard them all before and have done our best to answer them here.LEARN HOW SIMPLE IT IS GET STARTED WITH VONAGE BUSINESS CLOUD
Using VoIP FAQs
Popular Vonage Business Cloud Features
Effortless conferencing and collaboration from Amazon Chime is included in your Vonage Business Cloud plan.
Make calls or send messages from your Vonage Business phone number and control your extension features.
Link your business phone number to your mobile device through the Vonage Business Cloud mobile app.
A sophisticated automated feature that lets you create main menu pathways, routing your callers to the appropriate department or individual for a streamlined experience.
Manage your entire phone system from one intuitive portal. Add new extensions easily as your business grows.
The User Portal is a powerful way to manage extensions plus control your individual settings, and it's as easy to use as email.