The Beginners Guide to VoIP
3. Using VoIP
VoIP is a new way of communicating that's changing how we use the phone. Here's a clear and easy guide on using VoIP, why it's better than your existing system and exactly what you can and can't do.
VoIP, which stands for 'Voice over Internet Protocol', transfers your voice into data which is then transmitted through your internet connection. As you don't have to use a phone line, the cost of calling is significantly reduced and sometimes free, even for international calls. That's why so many small businesses are setting themselves up with a VoIP system.
Using VoIP couldn't be easier but before taking the plunge and making the switch to VoIP, you might have some questions about exactly how it works. Rest assured, we've heard them all before and have done our best to answer them here.