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Get Started

Get Started With Vonage

Call for a free consultation from a Vonage Business Cloud specialist
0207 993 9000
Or have a Vonage Business Cloud specialist call you.
OFFER

UP TO 50% OFF

Selected Phones

£25 off selected phones on any Vonage Business Cloud plan.

Current Promotion
£25 off!
Offer ends in 6 days!

Tuesday 30th April 2019

See Terms

Key Conditions

  • Limited time offer available until midnight 30th April 2019
  • Offer is only available on Vonage Business Cloud plans
  • Offer applies to Polycom VVX150 or Polycom VVX250
  • One Polycom VVX150 or VVX250 phone per seat
  • Manufacturer's warranty applies
  • Customers signing up for the offer will not be eligible for any other promotional offer
  • Vonage reserves the right to substitute the promotional handset with a comparable alternative handset
  • £10 Delivery fee applies. Offer Available while stocks last!
Up to 50% off selected phones on any Vonage Business Cloud plan. Offer ends in 6 days! See Details

Call Queue

Interested in a Vonage Business Cloud?

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Professionally manage your incoming calls.

Call Queue Overview

Call Queues are a "virtual waiting room" offering your callers the option of remaining on the phone while they wait for a representative to answer.* They help businesses manage large call volumes with limited staff. Use directional prompts like Music on Hold, specialty messages and information about your business.

How Call Queue Works

Apply a Call Queue to a specific phone extension and set up the phone queue using the options and messaging prompts that will direct callers to the appropriate agent. Agents are assigned to a phone queue and log in with a PIN. When callers dial in, they're taken through the sequence that you set up in advance until their call is answered by an agent.

Why you will like Call Queue

  • Manage large call volume with limited staff
  • Present an engaging, professional experience for callers
  • Cut down on missed calls and voicemails
  • Customise phone queues with call tags to drive specific inquiries
  • Add a Call Queue to support sales, customer service or tech support
  • Monitor activity and pull reports from the system
  • Promote marketing campaigns within phone queue messaging

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