Help your business get more out of Salesforce with the Vonage for Salesforce Integration — a rich, easy to use and intuitive interface designed to effortlessly integrate your voice interactions into your key Salesforce workflows.
- Works with desktop and mobile devices
- No client-side installation
- Impressive ROI
Vonage integrations are built from the network up, providing reliability, less delays, and enhanced quality of service for your Salesforce tasks.
Automated call logging
Automatically log all incoming and outgoing calls through Salesforce when the caller ID or clicked number is matched to a Salesforce contact or lead.
Call tagging and note taking
Call tagging and note taking for all inbound/ outbound calls are recorded in your Salesforce contact or lead activities automatically.
Inbound/outbound screen pops
When calls come in, screen pops open to let you know who's calling and why. Missed call screen pops allow you to follow up quickly so you never miss a sale.
Click to dial
Call any number directly from your browser with the click of a mouse.
Customers can activate this integration within their Admin Portal or by calling the Vonage support team. More details are available on our Support Website.
Using this integration requires a supported web browser, the Vonage Integration Suite application, an active Vonage Business account and a Salesforce account.