Important: To enable us to pre-configure a router for you we need to
know your internet service login details, as provided by your Internet Service Provider, as well as
any other settings that have been applied to your service.
Most of the details should be on the Welcome email or letter you received when you signed up for your
Broadband service.
User Details
Please enter your Vonage account number along with the email address
registered with your account.
Contact Details
The Name of your Internet Service Provider
Important Note
If your internet service provider is Virgin Media and your connection is
Business, then you must have a static IP Address.
We need this information to be submitted further down in the form.
If you don't have this information available, please request this from Virgin Media before
completing this form.