Vonage Business Communications
Looking to transform your employee and customer experiences? Upgrade your office communications to a single, flexible platform that offers:
- Cloud-based business phone systems
- Unlimited calls and Call Recording*
- Video collaboration
- 50+ phone features
- Team messaging
- 99.999% reliability**
- Mobile and desktop apps
Our Messaging and Voice verification API (formerly Nexmo) protects the conversation between your business and users: deploy a scalable verification solution without compromising the user experience.
- Build trust with your customers
- Protect your business from fraud
- Option to verify through multiple channels, including voice
- Pay only for successful verifications
- Ready-made logic to build and test PIN generation, delivery and failover
- Fixed and mobile numbers verified globally, in line with foreign compliance standards
Vonage Contact Center
Our award-winning contact centre (formerly NewVoiceMedia) integrates seamlessly with Salesforce, maximising your communications investment. Don't use Salesforce? We have other great options.
- Deliver exceptional customer experiences by connecting calls to the best available agent
- Personalise every interaction with dynamic routing and intelligent IVR
- Click-to-dial directly from Salesforce, automatically logging and recording calls
- Guarantee consistent conversations across digital and voice channels
- Unlock hidden insights with powerful speech analytics and easy-to-use dashboards
- Leverage AI capabilities to support faster sales and better service experiences
*Unlimited calling in the continental US and Canada, reasonable and acceptable use policies apply.
**The 99.999% claim is based on Vonage's average uptime and/or availability over a 6-month period (from Aug 2019 - Feb 2020).