We use cookies to help improve how this site works and the services we offer. By continuing to use this site without changing your cookies settings you agree to our use of cookies.
To find out more about how this site uses cookies and how to disable them visit our cookies policy. Close Message

Get Started

Get Started

Call for a free consultation from a Vonage Business Cloud specialist
0207 993 9000
Have a Vonage Business Cloud specialist call you back

Call Screening

Interested in a Vonage Business Cloud?

GET STARTED

Answer only the important calls after screening each.

Call Screening Overview

Like many business professionals, you don't have time to field unwanted calls in the course of a busy work day. Our Call Screening service enables you to control your calls before you decide to answer them. Call Screening lets you configure a protocol for inbound callers to identify themselves by recording their name, which gives you just what you need to decide how you wish to handle the call—whether it's forwarding the call, sending it to voicemail or answering it.

call screening
Stay on task, easier

How Call Screening Works

When callers dial your direct number, they are prompted to record their name. While the caller remains on the line, your extension rings for you to answer—and then plays the callers recorded name and offers you a list of options. At this point you can screen the call to your preference: transfer it, send it to voicemail or answer the call. As a result of this call screening protocol, you only answer calls you want to receive.

Why you will like Call Screening

  • Let callers announce themselves before you answer the line
  • Find out who is on the line, before you decide how to handle the call
  • With a simple keypad selection, choose how you wish to handle the call: send to voicemail, transfer, or answer it
  • Customise your call screen greeting by either recording your voice or uploading a .WAV or MP3 file

GET STARTED

Call Screening is an included feature that you get when you purchase a Vonage Business Cloud phone system. Setting up Call Screening is easy and can be managed through your online portals, plus our business phone specialists are available to help if you need it.

VONAGE BUSINESS CLOUD
Top