You’ll have your customers at hello

Global Voice Assurance routes calls through the most efficient path by leveraging the local telephony infrastructure — regardless of where the caller and agent reside — to deliver exceptionally clear voice quality. Intelligent overflow routes calls automatically between regions to reduce wait time and boost the customer experience.
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Call agents in different locations, chatting with customers
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SIMPLICITY

A simple way to operate a complex environment

A single plan to distribute calls globally provides many benefits to you and your customers.
  • Save time
  • Gain operational insights through consolidated administration and reporting
  • Enjoy exceptionally clear quality and a positive experience

Global Voice Assurance Features

Reduce wait times with intelligent call overflow, regardless of location. This makes “follow the sun” operations a true reality
Grow your business on a platform that scales and supports you along the way
Keep voice traffic local to reduce call charges
Tap into local infrastructure to maintain call quality
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Talk to an expert.

UK free phone number: 0330 808 9348