Dashboards and reporting
Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact centre analytics identify areas of improvement across your department.
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Video
Vonage Contact Center Reporting in Salesforce
Watch this demo video to learn how to conveniently review contact centre metrics within Salesforce reports.
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We hope you enjoy this Vonage Contact Center demo video.
Omnichannel
Omnichannel insights
Conveniently review contact centre metrics within your Salesforce reports.- Automatically log channel activity into Salesforce for instant review
- Access comprehensive metrics quickly within your Salesforce reporting solution
The data you need
Get a full and accurate view of your team’s activities and actions seamlessly with Vonage and Salesforce.- Real-time and historical data
- Customised dashboards
- Wallboards
- Reports
