Dashboards and reporting

Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact centre analytics identify areas of improvement across your department.

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Omnichannel

Omnichannel insights

Conveniently review contact centre metrics within your Salesforce reports.

Automatically log channel activity into Salesforce for instant review
Access comprehensive metrics quickly within your Salesforce reporting solution

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The data you need

Get a full and accurate view of your team’s activities and actions seamlessly with Vonage and Salesforce.

Real-time and historical data
Customised dashboards
Wallboards
Reports

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Learn how Vonage’s contact centre software improves the processes and productivity of your call centre.

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Review all plans for Vonage contact centers.

Dashboards and reporting

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Omnichannel insights

The data you need

View use cases

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