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Glassdoor chooses Vonage to deliver a data-driven experience

Glassdoor, a global job-finding platform, turned to Vonage Contact Center for excellent CRM integration that provides expansive visibility and reliable data.

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Glassdoor was not getting the level of visibility and call data they needed, from their previous provider; good integration with their CRM and more reliable data was top priority


Vonage Contact Center with Salesforce Integration


With Vonage Contact Center, Glassdoor can now predict and manage their call volume, access and analyse critical data and empower their call agents with the best information and tools
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“I chose Vonage because of the company history, the technology, pricing and, most importantly, the implementation team. My experience with the Vonage implementation team was tremendous."
Carmen Woo, Solution Architect, Glassdoor
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