Singapore-based HeyHi is an interactive online educational platform with a mission to power outstanding online classroom learning experiences to schools, learning centres, tuition centres and private tutors around the world. As the company developed it became clear that in order to provide meaningful, engaging educational tools to students regardless of geographical location, HeyHi needed to find a partner who could provide a reliable, scalable video solution and innovation support.
“In light of COVID-19, online educational platforms have become more essential than ever. HeyHi provides flexible and uninterrupted educational services for continued learning; high-quality video and screen sharing services are critical to that. Vonage’s Video APIs can be integrated easily with our web application to deliver enhanced communications among our users,” explains Yueh Mei, Founder/CEO of HeyHi.
Powered by the Vonage Video API, the HeyHi educational platform is meeting and exceeding the needs of teachers and students around the world during this unprecedented crisis.
Providing educational tools wherever, whenever
The HeyHi educational platform launched in December 2019, leveraging the Vonage Video API to provide meaningful connections between educators and students backed by the scalability, reliability and reputation of the leading live video platform. With a rich set of live video features, honed over many years in response to the needs of thousands of customers, HeyHi felt confident that it was making a difference.
“So many children miss out on educational opportunities because of geographical limitations, and as an educator, I find this heartbreaking,” said Mei. “Our solution aims to fix this issue by giving teachers the power to see, speak and interact with their students remotely as if they were in the same room. Little did we know at launch that our tools would become crucial during the COVID-19 pandemic.”
As schools around the globe shifted to remote learning overnight, the HeyHi solution, still in its infancy and not fully implemented, needed to deliver on its promise, and fast. A large school in Vietnam turned to HeyHi to support its teachers and students in this new remote environment, and the small but dedicated HeyHi team worked 10-15 times harder than ever to make it happen.
“Our only thought at the time was that we simply needed to support the tens of thousands of teachers, students and schools suddenly using our product overnight to build engaging lessons and interactions easily,” Mei remembers. “We were thankful for the scalability and reliability of the Vonage API as we grew rapidly to meet demand.”
“With Vonage, we offered a free model for the first six months of the pandemic – a small role that we could play to support students and teachers in challenging circumstances.”