Call Hold

Quickly move to another call and back.
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Mobile view of call in Unified Communications product showing options for mute, keypad, hold, merge, transfer to another person, video and transfer to another phone on the same extension.
Hold calls easily — simply find the hold button on your desk phone and your caller will remain on the line. All supported phones come with the ability to place a call on hold.
When placing a caller on hold you can utilise Music on Hold or Call Queues to entertain and inform your caller until you are ready to resume the call.
Pictogram of a large office building

Professional

Hold calls or find information while a caller waits.
Clock

Flexible

You can answer multiple calls and wait to start a conversation when you’re ready.
Steps with numbers 1 2 3

Simple

Setting up Call Hold is easy and can be managed through your online portal.
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UK free phone number: 0330 808 9348