Call Hold

Quickly move to another call and back.
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Hold calls easily — simply find the hold button on your desk phone and your caller will remain on the line. All supported phones come with the ability to place a call on hold.
When placing a caller on hold you can utilise Music on Hold or Call Queues to entertain and inform your caller until you are ready to resume the call.
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Hold calls or find information while a caller waits.


You can answer multiple calls and wait to start a conversation when you’re ready.
Steps with numbers 1 2 3


Setting up Call Hold is easy and can be managed through your online portal.
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UK free phone number: 0330 808 9348