Our Awards and Industry Recognitions: acknowledgements of excellence

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been named Gold Winner for 5G at the Merit Awards for Telecom, for its global network platform.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been named a winner in the CX Awards 2024. The company won the Best Virtual Agent Platform award for its low code/no code solution, Vonage AI Studio.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), today announced that CRN^®, a brand of The Channel Company, has named Jim Regan, Vonage Channel Chief, to the prestigious 2024 CRN^® Channel Chiefs list. The annual award recognizes the IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, and a part of Ericsson (NASDAQ: ERIC), has been named Platinum Winner for Best Contact Center as a Service (CCaaS) Solution at the Telco Innovation Awards.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has won the National Innovation Award for Guest Experience as part of the 2023 National Innovation Awards.

Vonage has been recognized as a Leader by Frost & Sullivan in the Frost Radar™: European Cloud Contact Center Market, 2023. The report highlights Vonage as a “pioneer in IP telephony” and its ability to employ “a native-cloud CPaaS platform to deliver a fully integrated CCaaS and UCaaS solution globally.”

Vonage has been recognized as a Leader in the 2023 Gartner Magic Quadrant for CPaaS. The report recognizes Vonage as a Leader in CPaaS solutions for its VCP.

Vonage has been named in Campaign Asia-Pacific’s Tech MVP (Most Valuable Product) list for 2023; recognized for Vonage Conversational Commerce, powered by Jumper.ai, which has ‘revolutionized the commerce landscape.’

Vonage has been named a 2023 Hot Vendor in Communication Automation Platforms by Aragon Research. We believe this identification highlights the strength of our low-code/no-code APIs that ”significantly enhance customer experiences, boost operational efficiency, and more.”

In this inaugural Intelliview report, Opus Research — a diversified advisory and analysis firm providing critical insight on software and services that support multimodal customer care — identifies and evaluates platforms offered by select Conversational Cloud players and solutions providers.

Europe-based Juniper Research provides business intelligence, high-quality data, and fully researched analysis to manufacturers, financiers, developers, and service/content providers across the communications sector.

For the third year in a row, Vonage has been recognized as a leader in growth and innovation in the latest Frost & Sullivan Radar for the Communications Platform as a Service (CPaaS) industry.

Vonage has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center, 2023. The report highlights Vonage’s full Communications and Conversational Commerce portfolio and its increasing focus on intelligence and AI as differentiators that position the company well to take advantage of the growing expectations for the intelligent contact center.

Vonage's CEO, Rory Read, was included on the list of Best CEOs for Diversity. Comparably is a leading workplace culture and corporate brand reputation platform with more than 15 million anonymous employee ratings on 70,00 companies. 2022 Best CEOs for Diversity rankings are based solely on sentiment ratings from employees who are people of color on Comparably.com over 12 months.

Vonage has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for the Intelligent Contact Center, 2022. The report highlights Vonage’s ability to integrate its UCaaS, CCaaS, and CPaaS within a single pane of glass — which “leads to enhanced engagement and better employee and customer experiences.”

Vonage was ranked in the Top 100 for Comparably.com’s 2022 Happiest Employees awards. Comparably is a leading workplace culture and corporate brand reputation platform with more than 15 million anonymous employee ratings on 70,000 companies. The Top 100 highest-rated companies with the Happiest Employees are determined based on sentiment ratings provided by employees on Comparably.com.

Vonage has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for Unified Communications and Collaboration, 2022.  This is the fourth year in a row that Vonage has been named a Leader in the report.

Frost & Sullivan has recognized Vonage, a global leader in business cloud communications, with the 2022 North American Competitive Strategy Leadership Award for its API-led business communications solutions.

Vonage Contact Center was recognized in the European Contact Center as a Service (CCaaS) Market.

Noting Vonage’s history as a pioneer in the Communications as a Platform (CPaaS) space, Omdia also recognizes the Company for its prominent status as a global leader in providing a cloud-based communications platform and applications, like unified communications and contact center, to enterprises.  

CRN®, a brand of The Channel Company, named four Vonage channel program executives to its Women of the Channel list for 2022. These Vonage channel team members are all named on CRN's esteemed list, which honors the incredible accomplishments of female leaders in the IT channel.

Vonage has been awarded a place on Newsweek's list of America's Most Trustworthy Companies 2022. This prestigious award is presented by premier news magazine, Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.

Vonage was ranked in the Top 100 for Comparably.com’s 2022 Best Company Outlook awards. Comparably is a leading workplace culture and corporate brand reputation platform with more than 15 million anonymous employee ratings on 70,000 companies. 2022 Best Company Outlook top 100 rankings are determined by direct employee feedback across a multitude of topics, including confidence in the future success of their company and how likely they are to recommend working there to a friend.

Vonage is recognized as a leader across the VoIP, UCaaS, Cloud Communication Platform/CPaaS, and Video Platform/VPaaS categories in the G2 Spring 2022 Grid Reports.

Vonage Interactive Broadcast with Experience Composer named a Best of Enterprise Connect winner at the 2022 event in the Best Innovation for Virtual Meetings category. 

Vonage has achieved the prestigious 5-Star Rating by CRN^®, a brand of The Channel Company, in its 2022 Partner Program Guide.

Vonage was recognized for its API Platform, which allows for the integration of fully programmable communications application programming interfaces (APIs) into existing products, workflows and systems.

Vonage has been recognized by Salesforce for demonstrating innovation and excellence by creating transformative solutions for our joint customers, relentlessly pursuing customer success, and our best-in-class expertise and app innovations.  

The Globe report outlines the strength of the single, integrated Vonage Communications Platform (VCP), which powers customer and partner global engagement solutions using APIs, unified communications and contact center innovations.

For the second time, Vonage has been named a leader in the IDC MarketScape: Worldwide CPaaS Vendor Assessment. Inclusion in this report emphasizes the power of the Vonage Communications Platform and our position as a leader in the segment since its inception.

Vonage has earned the Customers’ Choice honor for the North America Deployment Region in the 2021 Gartner Peer Insights ‘Voice of the Customer’ (VOC): Unified Communications as a Service, Worldwide report and has been evaluated in several categories (Midsize Enterprise, Finance, North America).

Vonage has been positioned in two recently published IDC reports: IDC MarketScape: Worldwide UCaaS Service Providers for  Enterprise 2021 Vendor Assessment and IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment.

This research evaluated CCaaS providers offering SaaS-based applications that enable customer service organizations to manage multichannel customer interactions holistically from both a customer-experience and an employee-experience perspective.

Vonage has been positioned by Aragon Research Inc. as a  Globe leader in Unified Communications and Collaboration (UCC). To be positioned as a leader, a vendor must exhibit a complete strategy—one that is consistent with the direction of the industry and the demands of the market—and execute on it successfully.

Vonage has earned Asia-Pacific Communications Platform as a Service (CPaaS) provider of the year by Frost & Sullivan for the second year in a row. Vonage earned the award for its continued development of innovative solutions, strong commnuity of developers, ecosystem of partner networks, and investment in growing the Asia-Pacific market.

Vonage has won the 2020 UC Award for Best CPaaS Platform. Presented by UC Today, a leading global unified communications and collaboration publication incorporating customer experience and emerging technologies, the annual UC Awards celebrate some of the most innovative and forward-thinking companies in the communications space.