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Consumer communications preferences are changing. Can your organization keep up?
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Dispatch API
Simplify multi-channel message delivery with one powerful API. Use our Dispatch API to customise your messaging logic. Prioritise sending messages on the channels that your customers find most engaging — and receive immediate insights, so you’ll be constantly in the know about what’s relevant to them.
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Enhance communication with richer messaging delivery
Leverage all the features of social chat apps, including images and video, to provide customers with captivating and engaging messaging formats.
Diversify your delivery strategy and optimise costs
Our API lets you expand quickly beyond SMS to leverage the most cost-effective channel — and it even manages delivery logic, so you don’t have to.
Access immediate insights and adapt accordingly
Know where your customers are — and when to send messages — to focus your efforts with real-time messaging analytics that reveal delivery status, cost, timestamps and more.
Elevate your user experience with multi-channel breadth
Use the channels available in our Messages API, so you gain access to the full spectrum of messaging, from SMS and MMS to Whatsapp, Facebook Messenger and Viber. See our Messages API
Alerts and Notifications
Customer notification and engagement
Keep customers in the loop through SMS, MMS and social chat apps — alert and engage customers through convenient texts or calls.- Deliver timely notifications
- Reduce costs by minimising missed appointments, delivery attempts and support fees
- Wow customers and strengthen relationships with media-rich features
Get delivery assurance, simple setup and valuable insights.
Failover
Guarantee message receipt with fallback to another channel if your message is not read or delivered.*
One API call
Set up API calls effortlessly and start taking advantage of SMS, MMS and multiple social messaging channels.
In-depth results
Get easy access to immediate results for the total price and outcome of sent messages.
GLOBAL RESEARCH STUDY
Going for CX Gold with Multichannel Communications
Does your business have what it takes to deliver a winning customer experience? We asked 5,000 consumers across the globe to rank their favorite communication channels. Find out what they told us in our latest global report.
Vonage Messaging APIs Increase Engagement and Reach, Optimise Costs
*Dependent on carrier and destination country.
