Enhance communication with richer messaging deliveryLeverage all the features of social chat apps, including images and video, to provide customers with captivating and engaging messaging formats.
Diversify your delivery strategy and optimise costsOur API lets you expand quickly beyond SMS to leverage the most cost-effective channel — and it even manages delivery logic, so you don’t have to.
Access immediate insights and adapt accordinglyKnow where your customers are — and when to send messages — to focus your efforts with real-time messaging analytics that reveal delivery status, cost, timestamps and more.
Elevate your user experience with multi-channel breadthUse the channels available in our Messages API, so you gain access to the full spectrum of messaging, from SMS and MMS to Whatsapp, Facebook Messenger and Viber. See our Messages API
Alerts and Notifications
Customer notification and engagementKeep customers in the loop through SMS, MMS and social chat apps — alert and engage customers through convenient texts or calls.
- Deliver timely notifications
- Reduce costs by minimising missed appointments, delivery attempts and support fees
- Wow customers and strengthen relationships with media-rich features
Get delivery assurance, simple setup and valuable insights.
FailoverGuarantee message receipt with fallback to another channel if your message is not read or delivered.*
One API callSet up API calls effortlessly and start taking advantage of SMS, MMS and multiple social messaging channels.
In-depth resultsGet easy access to immediate results for the total price and outcome of sent messages.
GLOBAL RESEARCH STUDY
Going for CX Gold with Multichannel Communications
Does your business have what it takes to deliver a winning customer experience? We asked 5,000 consumers across the globe to rank their favorite communication channels. Find out what they told us in our latest global report.
*Dependent on carrier and destination country.